This page provides answers to common questions about DrCr Khata and its services.
DrCr Khata is a digital customer account and udhari management platform designed for shopkeepers, traders, and small businesses.
Some features may be available free of charge, while premium features may require a subscription or activation plan.
Yes. You can create and manage unlimited customer accounts depending on your selected plan and system limitations.
Debit (DR) is the amount that is still due from a customer. It represents the total value of cash, goods, or services provided to the customer on credit.
Credit (CR) represents the amount received from a customer.
Depending on administrator permissions and system settings, you may be able to edit or remove transaction records.
We use reasonable security measures to protect user data and account information.
Yes. DrCr Khata is designed to work on smartphones, tablets, laptops, and desktop computers.
Yes. The platform provides reporting features to help you analyze customer balances, collections, and outstanding amounts.
Yes. Customer ledgers and statements can be viewed and printed whenever required.
Use the Forgot Password option and enter your registered email address to reset your password.
Please visit the Contact Us page for support information and assistance.
Yes. DrCr Khata can be used by grocery stores, retail shops, wholesalers, service providers, and many other businesses.
No. DrCr Khata is a record-keeping and customer account management platform. It does not provide banking, lending, or financial advisory services.
It is recommended to record transactions immediately to maintain accurate account balances.
You can activate your Premium membership by navigating to the "Premium Activation" section in your dashboard and completing the secure online payment.
You can share your referral link with friends and other shopkeepers. When they join and activate their account, you earn referral rewards as specified on the platform.
Withdrawal requests are typically processed within 3 to 7 working days, and the funds are transferred directly to your verified bank account or UPI ID.